Client Agreement

Please read the following terms carefully and confirm below by typing your name and checking the box. Also, please click on and fill out the payment authorization below.

Cancellations We understand that emergencies and inconveniences cannot be avoided. Please be mindful when scheduling sessions with your tutors, as they often schedule their work weeks in advance. Should you need to to cancel or reschedule a session, please notify your tutor at least 24 hours (48 is preferable) before your scheduled session..

Late cancellations and no call/no shows are charged for one hour of the session.
If the tutor cannot be reached, please call Jeff McIntosh at 440-463-4277.
If a student is late to a session, the session may begin when the student arrives and end at the previously scheduled time, as other sessions have likely been scheduled.

Payments
Payment is due on date of session or on date of invoice currently at rates of

$100/hr for subject-based academic tutoring.
$100/hr for AP course and test prep
$110/hr for ISEE/SSAT test prep.
A credit card or a bank account number will be kept on file and charged for any invoice not paid in 14 days.
A one time $25 intake fee per student will also apply.
Outstanding balances older than 14 days will be charged a $4/month late fee.
Tutoring sessions last a minimum of one hour unless scheduled for less in advance.
If a student leaves the session early, the client will be billed for the scheduled time.
If a FIRST session is requested and subsequently cancelled, client will still be billed
- the $25 student intake fee and…
- the cancellation fee (if not within 24 hours) and..
- any preparation time CTLC engaged in for session if applicable.
Payments returned for NSF will result in a $40 charge.

payment authorization form

Parking Parking is not permitted in the Bell & Flower / Huntington Bank lot. There is ample parking on East Orange Street and in the village lot between Cuff's clothing store and Riverside Park. Thank you for your understanding.